Natural Skin Care: Created Fresh Weekly

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FREQUENTLY ASKED QUESTIONS
We are committed in supporting you to make optimal choices in skin care. If any of your questions remain unanswered, please contact us via email, USPS mail, or our toll free number.
Our customer relations department has extensive knowledge in all aspects of Jakaré skin care, as well as producing the results you want to achieve. We strive for 100% satisfaction - guaranteed.

Answers can be found in the following categories:
· Face Care
· Anti-Aging Body Care
· Logistics
Summary of Questions
FACE CARE
Face Care: Daily Products
1. How often should I use the daily face care products?
2. Is this program easy to use?
3. Will my skin go through a detox phase?
4. Because these products are 100% natural, how long is their shelf life?
5. Do your products contain sunscreen?
6. Do your products have fragrances?
7. Do you have products for sensitive skin?
8. I have rosacea. Should I use Jakaré products?
9. Which products are best for sun-damaged skin?
10. Can I use these products during pregnancy?
11. How does Jakaré's Vitamin C Serum differ from other serums on the market?
Face Care: Ingredients
12. Why are Jakaré products aromatherapy-based?
13. Are your ingredients organic?
14. Does Jakaré perform animal testing or use animal byproducts in any of the products?
15. Do you use preservatives in your products?
16. Do you use high heat in processing your products?
Face Care: Misting
17. Why is it important to mist my face and neck before applying moisturizer?
18. How much mist should I use?
Face Care: Anti-aging serum - Essential Nutrients™
19. Is Essential Nutrients™ an alpha hydroxy product?
20. If I use Essential Nutrients™, do I need a moisturizer?
21. Why is Essential Nutrients™ so effective?
Face Care: Daily Moisturizer
22. Why is the Énergétique Serum Crème so effective for age defense?
23. Which is better for extremely dry skin - the Énergétique Serum Crème or the Enriching Face Treatment?
24. Can I use a facial moisturizer around my eyes?
Face Care: Cleansing, Exfoliating and other treatments
25. Why should I exfoliate?
26. How often should I exfoliate?
27. Does the Refreshing Cleanser work for all skin types?
28. Will the Exfoliating Crème cause micro-tears in my skin?
29. What is the Restorative Rose Facial Therapy?
ANTI-AGING BODY CARE
30. Why is the Body Nutrients™ more expensive than traditional lotions?
31. When do I use the Replenishing Body Oil versus the Body Nutrients™?
32. Can I use the Replenishing Body Oil as a massage oil?
LOGISTICS
33. What payment methods do you have?
34. Do you support a privacy policy?
35. Can I return products if I am not satisfied?
36. Will there be sales tax on my order?
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Face Care: Daily Products
1. How often should I use the daily face care products?
We recommend using twice per day - morning and night.
2. Is this program easy to use?
This may be one of the easiest skin care routines you have ever used. After cleansing and misting your face, simply mix a few drops of Steps 3 & 4 in the palm of your hand and apply to face and neck.
3. Will my skin go through a detox phase?
Although this infrequently occurs, your skin may go through a detox phase in which toxins are flushed out and brought to your skin's surface. This may result in a few blemishes or redness, and usually occurs within the first few weeks of using Jakaré products. This is part of the natural process of restoring your skin to optimal health. To assist you during this time, we recommend consistent use of the Exfoliating Crème.
4. Because these products are 100% natural, how long is their shelf life?
All of our products have a minimum shelf life of one year, and they do not require refrigeration or storage in a dark space. However, we recommend that they be kept out of direct sunlight.
5. Do your products contain sunscreen?
Our products do not contain sunscreen protection. This would require additives and ingredients that are not 100% pure. We recommend that you apply sunscreen over Jakaré products when outdoors and then remove it when you are no longer outside.
6. Do your products have fragrances?
Jakaré uses no synthetic fragrances. The scent of each Jakaré product varies according to the essential oils, herbs and other natural ingredients that it contains. Because of this, some products will have a richer scent than others. An important point about Jakaré products - we use only "active" ingredients. In other words, we do not add ingredients just to provide fragrance, color, density, etc. Every ingredient will benefit your skin.
7. Do you have products for sensitive skin?
Typically, our products work well for people with sensitive skin because we use no artificial preservatives, coloring or additives of any kind - only 100% pure ingredients.
8. I have rosacea. Should I use Jakaré products?
Jakaré has many customers with rosacea or rosacea-type conditions who are effectively using Jakaré products. The high level of essential oils in Jakaré products nourish the skin, supporting optimum skin health. Because of its nutritive value, we recommend using Essential Nutrients™ as part of your daily program.
9. Which products are best for sun-damaged skin?
Products in the Premier Anti-Aging Program are blended with essential oils to nourish the skin on a cellular level, as well as provide preventative age defense. Specifically, Essential Nutrients™ and Énergétique Serum Crème on a daily basis are especially renewing and repairing for your skin. Additionally, the Restorative Rose Facial Therapy used two to four times per week as a treatment masque will encourage radiant, youthful skin.
10. Can I use these products during pregnancy?
The proportion of essential oils used in our products is within the limits that are considered safe during pregnancy. As always, please check with your doctor before testing or using.
11. How does Jakaré's Vitamin C Serum differ from other serums on the market?
Generally, the source of vitamin C in many vitamin C serums is synthetic ascorbic acid that has been isolated from the complete vitamin C complex found in nature. This causes it to become highly unstable, thus losing its potency and effectiveness very quickly. In contrast, the Vitamin C Serum from Jakaré contains ascorbic acid formulated from natural sources, extracted from vegetables and fruits, as well as bioflavonoids and water-soluble proteins to comprise a complete vitamin C complex.
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Face Care: Ingredients
More Info
12. Why are Jakaré products aromatherapy-based?
Aromatherapy literally means "fragrant remedy" and is the use of essential oils from aromatic plants for the purpose of enhancing health and beauty. All Jakaré products contain essential oils that are 100% pure and organic.
13. Are your ingredients organic?
All of our ingredients are grown by certified organic farmers, gathered by ecological wild-crafters, or harvested from pesticide-free farms.
14. Does Jakaré perform animal testing or use animal byproducts in any of the products?
No animal testing is done by Jakaré, and no animal byproducts are used in our products.
15. Do you use preservatives in your products?
Jakaré products contain no artificial preservatives. We use ingredients such as grapefruit seed extract, vitamin E and select essential oils to preserve our products in a completely natural way. These types of ingredients have naturally preserving qualities.
16. Do you use high heat in processing your products?
No. High heat destroys valuable nutrients, vitamins and minerals. We use only low temperatures that preserve the nutritional qualities.
Face Care: Misting
More Info
17. Why is it important to mist my face and neck before applying moisturizer?
Step 2 of the daily ritual (Renewing Mist) is a crucial part of our skin care program. When you mist, you are hydrating and nourishing your skin with a rich supply of vitamins and minerals.
18. How much mist should I use?
Use enough mist to lightly saturate your skin. You may also use the mist throughout the day to refresh and hydrate your skin, especially in very dry climates or environments such as air travel.
Face Care: Anti-aging serum - Essential Nutrients™
More Info
19. Is this an alpha hydroxy product?
No, Essential Nutrients™ does not contain alpha hydroxy acid.
20. If I use Essential Nutrients™, do I need a moisturizer?
Yes. When using Essential Nutrients™, you should also use a moisturizer (Revitalizing or Enriching Face Treatment or the Énergétique Serum Crème). Essential Nutrients™ is Jakaré's exclusive anti-aging serum and contains rich nutrients in a hydrating base. It is formulated to work together with a moisturizer to ensure that your skin stays soft, supple and moist.
21. Why is Essential Nutrients™ so effective?
Essential Nutrients™ is vital to the health of your skin because of the exceptionally high level of active anti-aging ingredients, as well as anti-oxidants, vitamins and minerals. It also has a very high level of essential oils. Because of their molecular structure, essential oils create a very unique and extremely effective delivery system for transporting life-sustaining nutrients and oxygen directly into the cells for immediate results.
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Face Care: Daily Moisturizer
22. Why is the Énergétique Serum Crème so effective for age defense?
Énergétique Serum Crème contains extremely rare and expensive essential oils, such as frankincense, myrrh, and Bulgarian rose. These oils are collected from around the world and have proven over time to be very effective in reducing signs of aging. Specifically, Bulgarian rose essential oil is one of the most expensive oils and may cost up to $5 per drop, as it takes over 2,000 pounds of rose petals to produce one pound of rose essential oil.
23. If I have extremely dry skin, which is better for me - the Énergétique Serum Crème or the Enriching Face Treatment?
The Enriching Face Treatment is effective for most dry skin. However, in extreme cases, we recommend using the Énergétique Serum Crème, supplemented with a few drops of the Enriching Face Treatment.
24. Can I use a facial moisturizer around my eyes?
Because the skin around your eyes is very delicate, we recommend using a moisturizer specifically formulated for this fragile area. A facial moisturizer may be too rich, whereas the Energizing Eye Serum is a light, easily absorbed yet moisturizing treatment. It will firm and nourish the eye area - light enough to wear under eye makeup yet moisturizing enough for night-time use as well.
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Face Care: Cleansing, Exfoliating and other treatments
25. Why should I exfoliate?
Exfoliating your skin removes dead and flaking skin cells from the top layer of your skin so that your pores are kept unclogged. Without exfoliating, dead skin cells can clog your pores and prevent you from properly absorbing moisturizing and nourishing skin care products.
26. How often should I exfoliate?
We recommend exfoliating two to three times per week.
27. Does the Refreshing Cleanser work for all skin types?
Yes. One of the most important aspects of a cleanser is maintaining your skin's natural pH balance without stripping away the natural oils that are necessary to keep your skin healthy and supple. When the Refreshing Cleanser is used in conjunction with products in the recommended face care program, balance is the key. Dry skin becomes less dry and oily skin becomes less oily - thus, all skin types become more normalized.
28. Will the Exfoliating Crème cause micro-tears in my skin?
No. Jakaré uses jojoba wax beads as the exfoliating ingredient. These are spherical in nature and thus do not have sharp or harsh edges, yet they are very effective for removing dead skin cells.
29. What is the Restorative Rose Facial Therapy?
This nutrient rich masque deeply penetrates with an abundance of ingredients that hydrate, balance, and regenerate collagen, protect against free radical damage, and reduce inflammation to give your skin optimal health. Select essential oils stimulate cell turnover and encourage regeneration of the skin. This is Jakaré's premium age defense treatment, and we highly recommend it.
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30. Why is the Body Nutrients™ more expensive than traditional lotions?
Lotions typically contain high levels of water, alcohols and emulsifying waxes in order to create their lotion-type consistency. These ingredients are inexpensive and contain very little nutrition for the skin. Also, the emulsifying waxes prevent the lotion from being absorbed on a cellular level. Body Nutrients™, on the other hand, is a concentrated nutritious serum which penetrates easily and deeply to repair the skin, and performs as a highly effective age defense treatment. It is packed with an extremely high level of vitamins, minerals and antioxidants, and is a regenerative, anti-aging treatment for the skin, as well as a moisturizer.
31. When do I use the Replenishing Body Oil versus the Body Nutrients™?
Both the Replenishing Body Oil and the Body Nutrients™ are excellent products for moisturizing after the bath or shower. The Replenishing Body Oil provides a rich, luxurious feel to your skin and stimulates new cell regeneration. The Body Nutrients™ is a concentrated serum that feeds and nourishes the skin, and is packed full of vitamins, minerals and antioxidants. When using the Replenishing Body Oil, your skin should be fairly moist so that the body oil mixes with the water on your skin. Then allow a few minutes to absorb. In contrast, the Body Nutrients™ is absorbed immediately and does not need to be applied to moist or wet skin. Commonly, our customers will use both at the same time, pumping a little of each into the hand and smoothing on the skin. In that case, absorption is immediate.
32. Can I use the Replenishing Body Oil as a massage oil?
Yes, most definitely. We recommend bringing your own body oil with you when you have a therapeutic massage. Because we use superior quality carrier oils, blended with organic essential oils, you will be treating your skin and body with ultimate care.
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33. What payment methods do you have?
Visa, Mastercard and American Express.
34. Do you support a privacy policy?
Yes. Jakaré does not sell, rent or give away your name, address, telephone number or email address to anyone. Your email address is used only to send you Jakaré information and updates. If at any time you wish to be taken off our list, please email us at info@jakare.com. For further details, please review our Privacy Policy.
35. Can I return products if I am not satisfied?
Yes. If you are not happy with any products that you have ordered from us, you may return the item(s) within 30 days of purchase. Please include the order invoice with your return. Shipping expenses are non-refundable, except in the case of a defective product.
36. Will there be sales tax on my order?
There is no sales tax on any items. All products are shipped from Montana, which has no sales tax.
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